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Exchange Rate
Currency	Rate
USD	46.40
GBP	76.70

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Transaction Charges

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Frequently Asked Questions

1. What does Sendwise offer?

The most convenient Money Transfer and Gifting service to India coupled with a personalised and efficient service. We monitor the entire process of delivery, from the time the order is received, leaving you with complete peace of mind when using our service, Every Time!

Money Transfer
Sending money to India using Sendwise.com is the best way - Secure, Fast and Convenient, with a very nominal transaction fee of just USD 5 or GBP 3.50 for any amount up to USD 1500 or GBP 10,000 ( Current offer )
Gifting
The gifting service enables you to choose anything from Indian sweets supplied by Punjabi Chandu Halwai ( who are a leading brand for over a hundred years in the Indian sweets market ) to flowers, exclusively packaged chocolates and gift vouchers to make any event that much extra special for your recipient. .

2. What is the benefit of transferring money through sendwise?

Advantage Sendwise!

There are several benefits when you transfer money using Sendwise.com :

Cost - We offer a very competitive exchange rate compared to similar remittance services, charging just a flat fee of USD 5 or GBP 3.50 for a single transaction.
Exchange rate - A competitive exchange rate amongst any similar remittance services.
Speed - The electronic transfer that we are offer is the fastest possible money transfer through the banking channel. The transfer of money takes place in 2 to 3 days to any bank and on a real time basis and is not subject to any delay as long as all the account information provided in the order is accurate.
Security - We are a Verisign certified secure site where all customer details are protected. We use encryption technology to scramble data as it travels across the internet and the site itself does not store your credit card details even for an instant.
Personalized Service - Our commitment to you is paramount for our business. We take personal charge of every order received from you, leaving you with complete peace of mind every time!
No Pre-conditions - - There are no preconditions to use our service. It is important to remember that you need to register before using our service and provide the requested identity documents to conform to the requirements of regulatory authorities. Also the account details of the recipient bank should be accurate in every respect to avoid any delay in the funds being credited.

3. Why do I have to submit my identity documents ?

Being a Money Service business, it has now become mandatory for us to collect and verify the identity of every customer using our service. This is in line with the ‘KYC’ ( Know Your Customer) procedure of HM Revenue and Customs. We cannot compromise on this procedure since this is part of the Anti Money Laundering Regulations that our business is driven by.

4. What identity documents are required and what is the best way to send them ?

A clear photocopy of the passport and a Visa as a proof of ID ( If the passport held by you is Indian ) Or A copy of the Passport if you are a citizen of the country you reside in. And A photocopy of bank statement or utility bill as a Proof of Address ( Not more than 3 months old ) We are happy to accept scanned copies of the documents on our e mail address which is atyourservice@sendwise.com or you can send it to our mailing address available on the contact us page. We cannot accept fax copies.

5. Is there a limit on the funds I can transfer thru Sendwise ?

There is no limit to the amount that can be remitted. It is however mandatory to send us the identity documents as per the current requirement of our business. It is applicable to all customers irrespective of country of residence. If the amount remitted is over £ 3,500, then we would also require a purpose letter for the transfer.

6. To which locations in India can money be transferred ?

Sendwise.com can transfer the funds to any location in India electronically. The funds will be credited to the receiver’s account. It is important to give us the accurate information of the receiver’s bank details to avoid any delay in the transfer process.

7. How long does it take for the funds to be credited into the recipient account?

The Sendwise commitment for receipt of funds into the recipient’s bank account is 3 days from the date of transaction or even earlier in some cases.

8. What information do I need to provide at the time of requesting for transfer or placing the order ?

The important information that we require to effect the transfers are : 1. Account holder’s name, A/c number and type of A/c held with the bank in India. ( For example Savings account, current A/c etc ) 2. Name of the bank and Full address of the bank branch 3. IFS Code ( This is the Indian Financial System code that is unique to every bank branch where the account is held ) This information will be available with the recipient bank branch. .

9. How safe is it to use credit card on the site ?

The important thing to remember is that every time you hand over your card in a shop or a restaurant, you are running a statistically higher risk of misuse than you are when you type your details over the internet. We use encryption technology to scramble data as it passes across the Internet. The site itself does not store credit card details even for an instant. hrs

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10. How soon should I place a Gifts order for delivery on a specified date ?

For Gifts orders, we request that the order be placed at least a week in advance to enable us to schedule the delivery on time and as per the date requested by you. Also don’t forget to choose the ‘delivery date’ while placing the order, in case you wish to have the order delivered on a specific date. Note that the default date is the date on which you are placing the order.

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